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Line 124: − + − (High-precision, small-object scanner) − + − *Check USB cable is securely connected to both scanner and computer.+ − + − *Confirm the blue LED on the scanner is lit. − − *Try a different USB port (preferably USB 3.0) and avoid hubs. − − + − *Ensure Artec Studio is updated to the latest version.+ − − *Select the Spider in the device list before starting a scan. − − + − *Let the Spider warm up for 10–15 minutes before scanning—its structured light projector is sensitive to temperature.+ − − *Perform a calibration using the supplied calibration panel if scans show distortion or misalignment. − − + − *Ensure the object is matte—apply 3D scanning spray if it’s shiny or transparent.+ − − *Keep the scanner 20–30 cm from the object for optimal resolution. − − *Maintain smooth, steady movement—avoid jerky panning. − + + − *Add tracking markers or place the object on a textured background if tracking is lost.+ − *Reduce object or turntable movement during scanning.+ + + + + + + + + + + + + + + + + +
→Troubleshooting
==Troubleshooting==
==Troubleshooting==
Artec Spider – Troubleshooting Checklist
Artec Spider
#Connection & Power
#Connection & Power
##Check USB cable is securely connected to both scanner and computer.
##Confirm the blue LED on the scanner is lit.
##Try a different USB port (preferably USB 3.0) and avoid hubs.
#Software Setup
#Software Setup
##Ensure Artec Studio is updated to the latest version.
##Select the Spider in the device list before starting a scan.
#Calibration & Warm-Up
#Calibration & Warm-Up
##Let the Spider warm up for 10–15 minutes before scanning—its structured light projector is sensitive to temperature.
##Perform a calibration using the supplied calibration panel if scans show distortion or misalignment.
#Scanning Conditions
#Scanning Conditions
##Keep the scanner 20–30 cm from the object for optimal resolution.
##Maintain smooth, steady movement—avoid jerky panning.
#Tracking Issues
#Tracking Issues
##Add tracking markers or place the object on a textured background if tracking is lost.
##Reduce object or turntable movement during scanning.
Artec Eva
#Connection & Power
##Verify USB 3.0 cable is fully seated—Eva draws more power than Spider.
##Check for the green LED on the scanner head.
#Software Setup
##Update Artec Studio to the latest version.
##Select Eva from the scanner list in the software.
#Calibration
##Eva does not require frequent warm-up, but recalibrate if geometry appears distorted.
#Scanning Conditions
##Maintain 40–100 cm distance from the object.
##Ensure good, even lighting; avoid strong shadows or direct sunlight.
#Tracking Stability
##Scan with a background that has texture; plain walls or empty tables can cause tracking loss.
##Use larger sweeps to capture big surfaces and avoid sudden movements.
#Performance & Data Handling
##Close other software to give more resources to Artec Studio.
##Save large scans frequently to avoid data loss.
##If lag occurs, reduce capture resolution or scan sections separately and align later.
==Maintenance==
==Maintenance==